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Manage Risk.
Maximise Value.

Simplify Compliance Archiving and Records Management with Wordwatch.

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Trusted by

Solutions

Future-proof your record keeping with Wordwatch. Used by Banks, Financial Institutions and Contact Centres globally, Wordwatch simplifies the management of authentic interaction recordings so they’re ready to be used for surveillance, analytics, transcription, compliance or reporting.

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Records Management

Whether the recordings are from multiple systems or vendors, live or legacy, in the cloud or on-premise, Wordwatch’s portal consolidates all interaction records, streamlining infrastructure and allowing you to gain insight from your data.
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Communications Compliance Icon

Communications Compliance

Wordwatch simplifies data authenticity and accessibility in the event of an audit or investigation, ensuring regulatory compliance to safeguard your global compliance adherence.
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Decommissioning Legacy Recording Systems

Decommission Legacy Recording Systems

Decommission legacy recording infrastructure seamlessly with Wordwatch to simplify IT management, reduce operational costs, lower energy consumption and free up valuable resource.
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Industries

If you operate in a regulated industry, implementing robust record keeping protocols is paramount to ensure adherence to regulations, streamline audits, mitigate risks, and enhance decision-making processes.

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Banks

Discover how Wordwatch can simplify compliance archiving and records management, delivering immediate access to your extensive estate of live and legacy interaction recordings for compliance, surveillance and insight. Regardless of format or vendor.
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Trade Floors

Learn how Wordwatch can streamline your trade floor communications compliance and gain insight from your interaction data, by enabling access, replay and management of all voice and digital communications records in a single portal.
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Insurance

Find out how Wordwatch supports insurers by unlocking the full potential of your multi-channel interaction recordings, with the ability to search billions of records, while retaining a full chain-of-custody.
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Contact Centres

Discover how Wordwatch provides Contact Centres with total transparency of interaction data by consolidating records into a centralised portal. Separating silos of system data into one interface for insight, data consistency, management control and auditability.
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Platform

With increased regulations, data scrutiny and penalties for data mismanagement, leveraging innovative technology is vital.

Learn how our compliance archiving and records management solution has been uniquely designed to consolidate verified data from any system, vendor or in any format.

Platform
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Data Integrity

Offers native support for recorded media, ensuring authenticity, reliability, and accessibility of all your live or historic voice and digital communications recordings.

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Decommission Legacy Systems

Wordwatch removes the complexity associated with managing legacy systems, providing a ‘single pane of glass’ view of all interaction data.

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Scalable Searches at Speed

Rapidly locate and retrieve specific recordings amongst up to 10 billion records, with search results returned in seconds to ensure optimum efficiency.

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Avoid Over-Retention

Automatically remove recordings once the regulatory retention date has passed, reducing the risk of over-retention.

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Proven Technology

Wordwatch is managing many billions of interaction records for clients located across the globe.

Resource Hub

Access a wide range of resources

Explore our knowledge hub for the latest content on compliance archiving, records management and communications compliance. Including advice articles, whitepapers and guides, case studies, industry events and webinars.

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Blog

News, views and advice blogs where you can stay informed and be inspired.
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Webinars and Events

Register for the latest industry and Wordwatch webinars and events.
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Guides and Whitepapers

Download the latest industry inspired guides and whitepapers focused on record keeping, compliance and regulations, decommissioning legacy systems and innovative information management.
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Experience the Power of Wordwatch

Join leading organisations worldwide in managing risk, unifying records and maximising the value of your interaction data with Wordwatch. Contact us today to schedule a demo and discover how Wordwatch can simplify your compliance archiving and records management, unlocking new opportunities for your business.

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