Business Systems (UK) Ltd Shortlisted for the European IT & Software Excellence Awards 2020 Leader in OPX deployment nominated for ‘Vertical Application Solution of the Year’ London, March 16, 2020 – Business Systems (UK) Ltd (BSL), a market leader in workforce optimisation technology solutions, is delighted to announce it has reached the finals of the European IT & Software Excellence Awards, whose winners will be unveiled on the 19 March at the Royal Garden Hotel, London. Now in their 12th year, the European IT & Software Excellence Awards have been designed to recognise and reward excellence in European software development, IT and Telecoms solutions provision. Isleworth-based Business Systems (UK) Ltd has been nominated based on its partnership with Corporate Modelling and its OPX solution, a Back Office Workforce Optimisation (BOWFO) platform suited to any organisation with concerns over productivity, rising operational costs, staffing issues, compliance and the customer experience. Business Systems included customer references in the awards submission which highlight the tangible benefits it provides in the insurance space with this solution. For example, customer HCL Insurance Business Processing Outsourcing Services reported an increase in policies processed, an increase in transactions, a reduction in operational costs and a hugely impressive reduction in customer complaints. These figures are a reflection of both the potency of the software and the integration abilities of Business Systems. “We are thrilled to reach the final stages of these influential awards,” comments Business Systems’ Managing Director, Richard Mill. “It is testament to our ongoing development as a company and solutions provider and a great affirmation of our partnership with Corporate Modelling.” Winners are set to be declared at a gala evening ceremony on 19 March at the Royal Garden Hotel, London. About Business Systems (UK) Ltd Business Systems (UK) Ltd specialises in providing workforce optimisation technology solutions and ranks as one of the industry’s most experienced and innovative providers of call recording platforms. The company’s expertise covers systems design, project management, implementation and ongoing service delivery support. Founded in 1988, the company has built an impressive reputation for implementing complex projects on time and counts amongst its clients, institutions such as the Bank of England and Standard Life. Share this on socials
Press 23 April, 2025 Business Systems Shortlisted at the 2025 Comms Business Awards We’re excited to share that Business Systems has been shortlisted for ‘Large Reseller of the Year’ at this year’s Comms Business Awards. The Awards celebrate outstanding performance and innovation across the UK’s technology channel – and being recognised as a finalist reflects the progress we’ve made in helping organisations transform their customer experience and
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Press 25 November, 2024 Business Systems launches new Wordwatch Partner Program Business Systems (UK) Ltd (“BSL”), a leading provider of compliance and customer experience solutions, has today announced the official launch of their highly anticipated Wordwatch Partner Program. The program empowers Business Systems’ partners to become Communications Compliance Management providers and enhance their clients’ compliance readiness, recovery, and analysis of interaction data. The Wordwatch Partner Program
Press 25 November, 2024 Business Systems and Teneo.ai Announce Strategic Partnership to Revolutionise Contact Centres with Advanced Voice Automation and Generative AI Cut Contact Centre Costs through Full Automation, Including Voice and Generative AI, and Achieve Over 95% Accuracy in Voice AI Business Systems, a leader in customer experience (CX) and contact centre solutions, and Teneo.ai, a cutting-edge, vendor-agnostic conversational AI orchestration provider, today announced a strategic partnership to revolutionise contact centres with Voice Automation and Generative