We solve mission critical communication challenges.

"Having the infrastructure and platform in place really means we are not seeing the same peaks and troughs when managing customer demand, we can now be more consistent in our approach which has shown in our customer satisfaction forms."

James Cotter, UK Power Networks Workforce Management (WFM)

"The quality of recordings is far better than our previous systems. The software itself is superb; it is very flexible; all recordings are instantly available for retrieval."

Senior NATS Systems Engineer, National Air Traffic Services (NATS) Call Recording

"Business Systems have been very helpful from start to finish. Teleopti is fantastic for creating different scenarios with my forecasting. The solution allows me to make informed decisions regarding assigning workload whilst being able to forecast with better accuracy"

Lesley Bell, Zen Internet

"Business Systems has gone beyond the traditional role of managed service provider offering Capita best of breed innovative solutions, on-demand support, flexibility and stability ensuring that Capita’s needs and those of our clients are met efficiently with measurable results."

Andy McKenzie, Capita Managed Services