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Project Management

Project Management Expertise

At Business Systems, we have perfected the art of Project Management. Our team of experienced consultants manage all aspects of a project from inception to closure using a scientific and structured methodology. 

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Project Management at its Best

Business Systems recognises that there isn’t a one size fits all approach when it comes to Project Management. All projects are different, organisations are different, and people are different.   

With experience of collaborating with external teams, and a proven track record from years of experience within the project delivery field, we ensure our Project Managers lead the project from start to finish.   

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Key Elements for a Successful Project

The key elements we believe in to deliver a successful project from inception to closure are: 

  • Capturing key project requirements and deliverables 
  • Defining the correct resources required 
  • Creation of accurate project plans 
  • Leading and motivating the project team 
  • Management of risks and issues 
  • Management of project budget  
  • Maintaining productive communications with stakeholders and project team 
  • Provider Management 

What our Customers Say

Right from the very start of our relationship it’s been a partnership and I’ve always found Business Systems to be honest, flexible, and clear. It’s about partnership, it isn’t about a service provider, I feel that Business Systems are as invested in the outcome as we are.” 

James Cotter – Contact Centre Manager – UK Power Networks 

Project Management

Why Choose Business Systems?

  1. Largest team of WFO and call recording consultants in the UK 
  2. Successfully delivered projects for well-known names including Equiniti, UK Power Networks and Royal London 
  3. Customer feedback in a Gartner Survey with 91% of our customers giving us a 5/5- or 4/5-star rating 
  4. All our Project Managers are Prince II certified 
  5. 100 years combined experience of delivering enterprise scale voice recording, WEM and related projects 
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