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Cloud Communications

Cloud Communication Solutions

Business Systems offer an integrated ecosystem of Cloud Communication solutions incorporating Cloud Contact Centre platforms, Contact Centre as a Service (CCaaS), Unified Communications as a Service (UCaaS) and SD-WAN offerings. 

Integrated Cloud Communication Technology Providers

At Business Systems, we have been providing Cloud Contact Centre solutions for over 18 years…yes, 18 years!  Our story began with our OPEX hosting solution long before the ‘cloud phenomena’ took off…  We are a leading Genesys partner and were also one of the first European partners to adopt NICE CXone (formerly inContact) and we continually develop our technologies and strategies in the Cloud Contact Centre market.Always two steps ahead, Business Systems could see demand shifting towards CCaaS many years ago, with many businesses looking for new ways to optimise their infrastructure. 

In order to accommodate this, we have expanded our portfolio to provide Contact Centre related technology including UCaaS, CCaaS and SD-WAN by working with industry leading partners, ensuring our customers have access to complete, integrated technology solutions and infrastructure suites in the cloud. 

We work closely with our customers to recommend and implement the best fit Cloud Communications solutions for their needs. Our Cloud Contact Centre technologies have been deployed across some of the largest contact centres globally and we have worked with the likes of KPMG and Reed in Partnership to help lower operating costs, improve time to market, provide better collaboration and increased flexibility. 

Cloud Comms Advice Hub

Why Choose Business Systems?

Because we have been providing Cloud Contact Centre Solutions long before many technology companies were even thinking about the cloud and have stayed two steps ahead. We offer an independent and impartial approach to our Cloud Communications solutions and partner with leading technology providers to offer complete integrated solutions across the cloud stack. 

  1. Largest team of Cloud Communications consultants in the UK
  2. Our partner program ensures we can serve our customers globally in any time-zone
  3. Our breadth of experience and expertise in the cloud ensures we can advise and implement the best fit solutions for our customers’ needs
  4. One stop shop – We can provide complete cloud infrastructure suites 
  5. We can smoothly and rapidly transition you from on-premise solutions to the cloud to meet business critical timelines
  6. Fewer suppliers mean fewer complications!

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