Call Recording Solutions | Business Systems

Call Recording Systems & Software

Business Systems is one of the largest and most established call recording systems specialists, with expertise covering design, project management, implementation and ongoing service delivery and support.

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Market-Leading Software for Call Recording

Business Systems’ advanced call recording solutions are used by some of the largest contact centres and financial organisations globally, as well as government bodies, local authorities, healthcare and emergency services.With over 30 years’ experience in call recording, we help customers find the right tools to ensure compliance (FCA, MiFID II, PCI DSS), improve customer experience, resolve disputes for fact verification and risk mitigation, reduce costs and boost employee performance, offering reliable  support post implementation, with a dedicated customer service support department and a  24/7/365 service delivery capability. 

With one of the largest engineering resource bases, our engineers are fully qualified and accredited to install and support call recording systems from leading vendors, including NICE, Red Box and Verint.

Our Call Recording Solutions

Contact Centre Call Recording

Contact Centre Call Recording

Contact centre Call Recording solutions from leading manufacturers including NICE, Red Box and Verint, with global support capabilities and one of the largest call recording engineering resource base.

PCI DSS Compliant Call RecordingFact Verification Call Recording
Trading Floor Call Recording

Trading Floor Call Recording

Digital voice, mobile, screen and VoIP Call Recording software for trading floors, brokers, retail banking, financial service providers and insurance companies.

FCA Compliant Call RecordingFact Verification Call RecordingMobile Call Recording
General Business

General Business

Cost effective and reliable Call Recording software for businesses looking to record staff who engage with customers over the phone.

Fact Verification Call RecordingMobile Call Recording
Government & Healthcare

Government & Healthcare

Reliable Call Recording solutions for local authorities, healthcare organisations and bodies that provide taxpayers with valuable local services.

Fact Verification Call RecordingEmergency/Mission Critical Call Recording
Police & Public Safety

Police & Public Safety

Sophisticated Call Recording solutions for police forces and other emergency services, designed for efficient evidencing and investigation.

Emergency/Mission Critical Call RecordingFact Verification Call Recording
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Call Recording Software by Manufacturer

Red Box Call Recording

Red Box Call Recording

Red Box Quantify
NICE Call Recording

NICE Call Recording

NICE Engage PlatformNICE inContactNICE NTR-X for Next Generation RecordingNICE InformNICE Trading Recording (NTR)
Verint Call Recording

Verint Call Recording

Verba Verint Financial ComplianceVerint Intelligent Call Recording
Microsoft Teams Recording

Microsoft Teams Recording

Skype for Business Recording

Skype for Business Recording

Calabario ONE

Calabario ONE

TeleWare Mobile Call Recording

TeleWare Mobile Call Recording

Teleware Re-Call App
Telemessage WhatsApp Archiver

Telemessage WhatsApp Archiver

OPEX Enterprise

OPEX Enterprise

Call Recording Management

Call Recording Management

Wordwatch Call Recording ManagementWordwatch Call Recording ExtractionCommunications Compliance

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