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Call Recording

Public Safety and Police Call Recording

Business Systems provides Police & Public Safety Call Recording for control rooms and contact centres across emergency services including Fire, Police and Ambulance Services as well as Air Traffic Control. 

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Police & Public Safety Call Recording Solutions That Work For You

At Business Systems, we have over 30 years’ experience in providing Call Recording for public safety organisations, including control rooms for the police, fire, and ambulance services, ensuring command centres receive the level of service and support required to satisfy regulatory requirements and protect the public.   

With the majority of our Call Recording engineers being NPPV3 & SC Cleared by the Police National Contractors Vetting Scheme, our police call recording solutions have been deployed across many police & public safety organisations, including National Air Traffic Services, where we have been the chosen call recording supplier for over 20 years.  

Our Call Recording software play’s a critical role in monitoring and training call operators, ensuring there is a centralised recording storage system to record in multiple locations, and adhering to regulatory compliance by recording all incoming and outgoing calls.  

As industry leading technology experts within the police and public safety sector, we are listed on several supporting government frameworks, including Lot 13 of the Network Services 2 Framework and G-Cloud 12. We are also appointed suppliers on SPARK DPS Dynamic Purchasing Systems and Automation Marketplace.  

Police & Public Safety Call Recording
"The quality of recordings is far better than our previous systems. The software itself is superb; it is very flexible; all recordings are instantly available for retrieval."

Senior NATS Systems Engineer, National Air Traffic Services (NATS) Call Recording

View Case Study

Why Choose Business Systems?

As one of the leading police & public safety independent Call Recording providers, we have extensive experience in ensuring communications are safely and securely recorded, stored, and easily accessed when needed, complying with any regulatory requirements, and ensuring the protection of sensitive data.  

  1. Over 30 years specialisation in Call Recording systems, representing leading voice recording manufacturers as well as developing our own software 
  2. NPPV3 & SC Cleared Call Recording engineers 
  3. G-Cloud 12 supplier 
  4. Network Services 2 supplier (Lot 13) 
  5. Appointed suppliers on SPARK DPS and Automation Marketplace  
  6. Average response time of 24 minutes
"The quality of recordings is far better than our previous systems. The software itself is superb; it is very flexible; all recordings are instantly available for retrieval."

Senior NATS Systems Engineer, National Air Traffic Services (NATS) Call Recording

View Case Study

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