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Workforce Engagement and Call Recording Suppliers

Why competitive Call Recorder options are good for customers

2 min read
Author Business Systems UK
Date Dec 23, 2004
Category Call Recording Advice
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There is no denying the fact that when Nice bought their major competitor Thales Recorders in 2002 a big chunk of ‘customer choice’ got axed in one fell blow. With the introduction of the Vocal Recorder range in 2003, a lot more choice is being given back to the customer and restoring the market-balance.
“We believe that our customers now have the best system choices available;” comments Stephen Thurston Sales Director of Business Systems UK Ltd: “by selecting COTS technology to go into the Vocal Recorder range, we have been able to bring an entire product suite to the market in less than 18 months”.
By offering both the Nicelog and Vocal Recorder range, Business Systems UK Ltd feels that it’s customers have real product choice and consequently, will benefit from all the advantages that competition brings.
For more information email [email protected] or call 0800 458 2988.

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