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Monitoring & Compliance Solutions for Financial Organisations

Does your system need a health check?

3 min read
Author Business Systems UK
Date Jan 1, 2010
Category Call Recording Technology

It’s never a good idea to leave your system unchecked until something goes wrong but so many companies take the ‘if it ain’t broke, don’t fix it’ approach. However, what if something did go wrong and calls weren’t recorded? It would result in serious consequences for those who record for compliance or dispute resolution. To solve this problem, Business Systems recommend a call recording system health check, which can be achieved at a relatively low cost.

Maybe you’re experiencing intermittent problems with your recorder? Maybe you don’t receive the support you need from your manufacturer? Or maybe a health check is simply just a good idea to prevent mishaps and secure your voice infrastructure now and in the future!

Whatever the reason, Business Systems offers a health check service as a preventative measure to ensure continuous service and to assure you achieve maximum performance from your recording solution. Whether your system is NICE, Verint, ASC or another leading voice recording manufacturer Business Systems can offer health checks and support on most systems. In addition, if your system is reaching or has passed its end-of-life Business Systems are able to continue supporting the products long after the manufacturers support has ceased. With an extensive range of spare parts, engineering excellence and high quality customer service – your system will be in safe hands.

If you want to find out more about how we can support your legacy call recording technology, feel free to contact us: 0800 458 2988, [email protected].