Contact Us
General Enquiries Tel: 020 8326 8326
Need Support? Tel: 020 8326 8300
red box logo
NICE fully colourised logo
NICE in contact fully colourised logo
Verint fully colourised logo
Microsoft fully colourised logo
Verint WFM

BSL Shortlisted for the European IT & Software Excellence Awards

Author Jasveer Matharu

Business Systems (UK) Ltd Shortlisted for the European IT & Software Excellence Awards 2020

Leader in OPX deployment nominated for ‘Vertical Application Solution of the Year’

London, March 16, 2020 – Business Systems (UK) Ltd (BSL),  a market leader in workforce optimisation technology solutions, is delighted to announce it has reached the finals of the European IT & Software Excellence Awards, whose winners will be unveiled on the 19 March at the Royal Garden Hotel, London.

Now in their 12th year, the European IT & Software Excellence Awards have been designed to recognise and reward excellence in European software development, IT and Telecoms solutions provision.

Isleworth-based Business Systems (UK) Ltd has been nominated based on its partnership with Corporate Modelling and its OPX solution, a Back Office Workforce Optimisation (BOWFO) platform suited to any organisation with concerns over productivity, rising operational costs, staffing issues, compliance and the customer experience.

Business Systems included customer references in the awards submission which highlight the tangible benefits it provides in the insurance space with this solution. For example, customer HCL Insurance Business Processing Outsourcing Services reported an increase in policies processed, an increase in transactions, a reduction in operational costs and a hugely impressive reduction in customer complaints. These figures are a reflection of both the potency of the software and the integration abilities of Business Systems.

“We are thrilled to reach the final stages of these influential awards,” comments Business Systems’ Managing Director, Richard Mill. “It is testament to our ongoing development as a company and solutions provider and a great affirmation of our partnership with Corporate Modelling.” 

Winners are set to be declared at a gala evening ceremony on 19 March at the Royal Garden Hotel, London.

About Business Systems (UK) Ltd

Business Systems (UK) Ltd specialises in providing workforce optimisation technology solutions and ranks as one of the industry’s most experienced and innovative providers of call recording platforms.  The company’s expertise covers systems design, project management, implementation and ongoing service delivery support.  Founded in 1988, the company has built an impressive reputation for implementing complex projects on time and counts amongst its clients, institutions such as the Bank of England and Standard Life.