We’re excited to share that Business Systems has been shortlisted for ‘Large Reseller of the Year’ at this year’s Comms Business Awards. The Awards celebrate outstanding performance and innovation across the UK’s technology channel – and being recognised as a finalist reflects the progress we’ve made in helping organisations transform their customer experience and compliance strategies with out-come led solutions and a consultative approach to partnership. This achievement is a direct result of the dedication, innovation and collaboration shown across our teams, partners and customers. From supporting large-scale digital transformation projects to driving efficiencies in regulated environments, we remain focused on delivering meaningful results and long-term value. The winners will be announced on 17th July. Want to learn more about how we’re helping organisations transform their contact centres?Explore our Conversational AI and Workforce Engagement solutions. Share this on socials
Press 27 February, 2025 Business Systems Ltd appoints Andrew Jacobs as Managing Director Business Systems Ltd, an industry expert in future-ready digital communications solutions, has announced the promotion of Andrew Jacobs to Managing Director. Andrew will lead the company as it continues to drive forward its strategic growth in the contact centre sector. Having served as Chief Architect and successfully managing the company’s operational and technical functions, Andrew
Press 25 November, 2024 Home Group transforms contact centre operations with the help of Business Systems Home Group, one of the UK’s largest providers of high-quality housing and integrated housing, health, and social care, has partnered with Business Systems Ltd, an industry expert in digital communications solutions, to help transform its contact centre operations. After a thorough evaluation, Home Group selected Business Systems Ltd, leveraging the Crown Commercial Framework, to implement
Press 25 November, 2024 Motorway and Business Systems Ltd scoop the Partnership Award at The Forum 2024 Awards Business Systems Ltd and Motorway, the UK’s fastest growing used-car marketplace, have been announced as the winners of the Partnership Award at The Forum’s prestigious 2024 Awards. The Forum, which is focused on raising standards in customer operations, hosts the annual awards to showcase successful initiatives in customer operations. It includes recognising innovation and best
Press 25 November, 2024 IPC Systems Partners with Business Systems to Deliver Future-Proofed Data Management Strategies IPC, a premier communications and compliance solutions provider has announced a strategic partnership with Business Systems Ltd (“BSL”), a leading provider of compliance and customer experience solutions, to support organisations to future proof their data management strategies. IPC has added Wordwatch, Business Systems’ cutting-edge Communications Compliance Management solution, to its Trading Communications Systems portfolio, providing
Press 25 November, 2024 Business Systems appoints Mike Wardell as CEO, ushering in a new era of innovation and growth Business Systems (UK) Ltd, a leading provider of compliance and digital transformation solutions, has proudly announced the appointment of Mike Wardell as the company’s new Chief Executive Officer (CEO). Mike joins Business Systems from Giacom, where he served as CEO and led the transformation of the business into a cloud marketplace, achieving remarkable success with
Press 25 November, 2024 Business Systems launches new Wordwatch Partner Program Business Systems (UK) Ltd (“BSL”), a leading provider of compliance and customer experience solutions, has today announced the official launch of their highly anticipated Wordwatch Partner Program. The program empowers Business Systems’ partners to become Communications Compliance Management providers and enhance their clients’ compliance readiness, recovery, and analysis of interaction data. The Wordwatch Partner Program
Press 25 November, 2024 Business Systems and Teneo.ai Announce Strategic Partnership to Revolutionise Contact Centres with Advanced Voice Automation and Generative AI Cut Contact Centre Costs through Full Automation, Including Voice and Generative AI, and Achieve Over 95% Accuracy in Voice AI Business Systems, a leader in customer experience (CX) and contact centre solutions, and Teneo.ai, a cutting-edge, vendor-agnostic conversational AI orchestration provider, today announced a strategic partnership to revolutionise contact centres with Voice Automation and Generative
Press 18 January, 2024 Business Systems launches new Wordwatch Partner Program Business Systems (UK) Ltd (“BSL”), a leading provider of compliance and customer experience solutions, has today announced the official launch of their highly anticipated Wordwatch Partner Program. The program empowers Business Systems’ partners to become Communications Compliance Management providers and enhance their clients’ compliance readiness, recovery, and analysis of interaction data. The Wordwatch Partner Program