BSL stands in solidarity for all those fighting for their freedom Our teams at Business Systems (“BSL”) remain deeply concerned, shocked and disheartened by the ongoing violence that we are witnessing in Ukraine. We not only stand in solidarity for those fighting for their lives and for their freedom, but also wish to express our unequivocal commitment to support the nation and its people. As part of this commitment, BSL are coming together to provide support to those in need. Firstly we will be making a direct donation to Disasters Emergency Committee (DEC – www.dec.org.uk). For anyone unfamiliar, the DEC brings together 15 leading UK aid charities, all of which are experts in providing humanitarian aid quickly and effectively. We acknowledge that there are people experiencing conflict all around the world, which is why we have chosen this particular charity. We will encourage our employees to also donate, the sum of which we will match to the first £25,000 in addition to our initial donation. We are already engaging with our partners and portfolio of companies, championed by August Equity to expedite an internal action plan for supporting Ukrainian immigrants to the UK; supporting visa applications and employees charitable initiatives. As part of these plans we will also be in contact with local government and MPs to accelerate their planned initiative for a private, business and community sponsorship scheme to facilitate bringing Ukrainian refugees to the UK. Finally, as a compassionate and inclusive workplace BSL want to ensure that our employees all feel safe and supported during this time. We will be making resources available to promote self-care while also encouraging team members to speak to line managers if further support is needed. We know that many in our wider community are being affected by the invasion of Ukraine and want to ensure the strength of our own community reaches those who need it most. While our hopes for a quick diplomatic resolution are strong, we’re aware that the damage and trauma caused is already catastrophic, which is why we are taking many of the actions outline above. If you wish to donate or join BSL’s commitment to support this nation and its people you can find out more about Disasters Emergency Committee (DEC) here. Share this on socials
Press 23 April, 2025 Business Systems Shortlisted at the 2025 Comms Business Awards We’re excited to share that Business Systems has been shortlisted for ‘Large Reseller of the Year’ at this year’s Comms Business Awards. The Awards celebrate outstanding performance and innovation across the UK’s technology channel – and being recognised as a finalist reflects the progress we’ve made in helping organisations transform their customer experience and
Press 27 February, 2025 Business Systems Ltd appoints Andrew Jacobs as Managing Director Business Systems Ltd, an industry expert in future-ready digital communications solutions, has announced the promotion of Andrew Jacobs to Managing Director. Andrew will lead the company as it continues to drive forward its strategic growth in the contact centre sector. Having served as Chief Architect and successfully managing the company’s operational and technical functions, Andrew
Press 25 November, 2024 Home Group transforms contact centre operations with the help of Business Systems Home Group, one of the UK’s largest providers of high-quality housing and integrated housing, health, and social care, has partnered with Business Systems Ltd, an industry expert in digital communications solutions, to help transform its contact centre operations. After a thorough evaluation, Home Group selected Business Systems Ltd, leveraging the Crown Commercial Framework, to implement
Press 25 November, 2024 Motorway and Business Systems Ltd scoop the Partnership Award at The Forum 2024 Awards Business Systems Ltd and Motorway, the UK’s fastest growing used-car marketplace, have been announced as the winners of the Partnership Award at The Forum’s prestigious 2024 Awards. The Forum, which is focused on raising standards in customer operations, hosts the annual awards to showcase successful initiatives in customer operations. It includes recognising innovation and best
Press 25 November, 2024 IPC Systems Partners with Business Systems to Deliver Future-Proofed Data Management Strategies IPC, a premier communications and compliance solutions provider has announced a strategic partnership with Business Systems Ltd (“BSL”), a leading provider of compliance and customer experience solutions, to support organisations to future proof their data management strategies. IPC has added Wordwatch, Business Systems’ cutting-edge Communications Compliance Management solution, to its Trading Communications Systems portfolio, providing
Press 25 November, 2024 Business Systems appoints Mike Wardell as CEO, ushering in a new era of innovation and growth Business Systems (UK) Ltd, a leading provider of compliance and digital transformation solutions, has proudly announced the appointment of Mike Wardell as the company’s new Chief Executive Officer (CEO). Mike joins Business Systems from Giacom, where he served as CEO and led the transformation of the business into a cloud marketplace, achieving remarkable success with
Press 25 November, 2024 Business Systems launches new Wordwatch Partner Program Business Systems (UK) Ltd (“BSL”), a leading provider of compliance and customer experience solutions, has today announced the official launch of their highly anticipated Wordwatch Partner Program. The program empowers Business Systems’ partners to become Communications Compliance Management providers and enhance their clients’ compliance readiness, recovery, and analysis of interaction data. The Wordwatch Partner Program
Press 25 November, 2024 Business Systems and Teneo.ai Announce Strategic Partnership to Revolutionise Contact Centres with Advanced Voice Automation and Generative AI Cut Contact Centre Costs through Full Automation, Including Voice and Generative AI, and Achieve Over 95% Accuracy in Voice AI Business Systems, a leader in customer experience (CX) and contact centre solutions, and Teneo.ai, a cutting-edge, vendor-agnostic conversational AI orchestration provider, today announced a strategic partnership to revolutionise contact centres with Voice Automation and Generative