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CX Transformation - Understanding Customer Intent

CX Transformation: Understanding Customer Intent

Host Business Systems
Venue The Shard
Date 09/02/2023 12:00 pm
End Date 09/02/2023 6:00 pm
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This event has now taken place – if you wish to register your interest for future CX events, please complete the form below.

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Join like minded individuals at this invitation-only event where we encourage key decision makers and influencers within the contact centre space to explore the increasing challenges presented by capturing, analysing and understanding customer intent across technology, people and process.

Have a light lunch on us, at our exclusive London venue - followed by interactive presentations from our clients and partners with roundtable discussions with peers.

About our events

Our exclusive and complementary client events are held each quarter, and explore a central theme within the CX landscape. Open discussion is encouraged using Chatham house rules to enable attendees to get the most out of the event.

Previous events have been held at The Shard. London and The Edwardian, Manchester exploring CX post-Covid, Employee engagement & EX as well as transformation under pressure.