Communications governance & archiving

Digital communications governance refers to the processes and technologies used to manage, store, and oversee digital communications data—such as emails, voice recordings, and instant messages—in line with regulatory, legal, and internal policy requirements.

Effective governance and archiving ensure data is preserved, authentic, and retrievable in the event of regulatory audits, investigations, or litigation. It helps reduce compliance risk, streamline operations, and avoid penalties associated with data mismanagement.

With Wordwatch, you can archive voice recordings, emails, SMS, instant messages, and collaboration tool conversations—across both legacy and modern platforms.

Wordwatch provides secure, tamper-proof storage, a verified chain-of-custody, automated retention rules, and self-service search capabilities—enabling organisations to respond quickly and confidently to audit or legal requests.

Yes. Wordwatch is designed to scale across global enterprises, supporting ingestion of billions of records, flexible deployment models, and integrations with surveillance, compliance, and data analytics platforms.