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Call Recording Support

Thales Racal Corner

2 min read
Author Business Systems UK
Date Dec 1, 2004
Category Call Recording Products

The latest news for users of Thales or Racal equipment indicates that if you have not thought about changing out or upgrading your Wordnet time is running very short indeed.

Nice have announced that Wordnet Series 1 has expired. This is not news but we can tell you that spares are nearly out on these recorders. So if your Wordnet Series 1 breaks down be prepared to upgrade. The news on Wordnet Series 2 is that you can no longer buy one.

All stocks of these have now run out. They are no longer being manufactured and parts are on a limited cycle. Wordnet Series 2 systems are still supported, officially until May 1st 2006.
So, if your maintenance renewal is due after this May don’t be expecting an automatic annual renewal. Business Systems offers a range of upgrade or swap out options for Wordnet 1 or Wordnet 2.

Support for discontinued recorders

As manufacturers release new products into the market, older versions become discontinued with spare parts and support also being phased out accordingly. Business Systems continues to provide support on these products – for more information check out our webpage on Support for discontinued recorders  or get in touch on 0800 458 2988.