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Contact Centre Technology

WFM vs EXCEL Calculator

Author Business Systems UK
Category Workforce Management
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Are you still thinking about whether it’s time to part with your spreadsheets?

The answer is easy – here are 13 simple questions to help you decide which workforce planning tool is best for your operation.

Download our handy infographic and tick the answer (Yes/No) that best applies to your resource planning contact centre and operational needs – add them up and find your answer!

WFM vs Excel – Business Systems

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