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Contact Centre Technology

WFM vs EXCEL Calculator

Author Business Systems UK
Category Workforce Management

Are you still thinking about whether it’s time to part with your spreadsheets?

The answer is easy – here are 13 simple questions to help you decide which workforce planning tool is best for your operation.

Download our handy infographic and tick the answer (Yes/No) that best applies to your resource planning contact centre and operational needs – add them up and find your answer!

WFM vs Excel – Business Systems

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