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Contact Centre AI – Explained

10 min read Download White Paper
Author Business Systems UK
Category Contact Centre Optimisation

Artificial Intelligence (AI) is a huge buzzword for a broad range of technology and functions.

Many organaisations may already be using AI. Or they are already aware of the common contact centre use cases for AI.

But how much do organisations really know about this term?

Demystify how AI works in the contact centre by downloading this guide.

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