Contact Us
General Enquiries Tel: 020 8326 8326
Need Support? Tel: 020 8326 8300
red box logo
NICE fully colourised logo
NICE in contact fully colourised logo
Verint fully colourised logo
Microsoft fully colourised logo
Workforce Optimisation Technology

The Connected Customer Experience

15 min read Download White Paper
Author Business Systems UK
Category Customer Experience

The COVID-19 pandemic has profoundly affected the ways in which people live.

Between December 2020 and April 2021, we surveyed over 11,000 consumers to better understand how the COVID-19 pandemic affected their health, happiness, social and professional interactions.

The findings were that the connected customer experience is now more important than ever.

Download our report and find out how people’s feelings and expectations have changed over the course of the pandemic and what that means for how companies engage with their customers.

Download Whitepaper

Please complete your details in the form below to get access to this white paper or report.

Related whitepapers

Whitepaper 08/09/21 15 min read

A Starter’s Guide to Chatbots