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Wooo! turns to BSL for Genesys Cloud after a surge in customer demand

Author Business Systems UK
Category Cloud Solutions

Wooo! turned to BSL when one of their clients had to move quickly to deal with a surge in customer demand resulting from the Covid crisis.

Genesys Cloud was the only platform on the market capable of achieving the clients expectations. Watch our video case study to see how Business Systems eased the pressure and balanced the demand coming into the Contact Centre.