Project Management - BSL Group

Project Management Expertise

At Business Systems, we have perfected the art of Project Management. Our team of experienced consultants manage all aspects of a project from inception to closure using a scientific and structured methodology. 

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Project Management at its Best

Business Systems recognises that there isn’t a one size fits all approach when it comes to Project Management. All projects are different, organisations are different, and people are different.   

With experience of collaborating with external teams, and a proven track record from years of experience within the project delivery field, we ensure our Project Managers lead the project from start to finish.   

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Key Elements for a Successful Project

The key elements we believe in to deliver a successful project from inception to closure are: 

  • Capturing key project requirements and deliverables 
  • Defining the correct resources required 
  • Creation of accurate project plans 
  • Leading and motivating the project team 
  • Management of risks and issues 
  • Management of project budget  
  • Maintaining productive communications with stakeholders and project team 
  • Provider Management 

What our Customers Say

Right from the very start of our relationship it’s been a partnership and I’ve always found Business Systems to be honest, flexible, and clear. It’s about partnership, it isn’t about a service provider, I feel that Business Systems are as invested in the outcome as we are.” 

James Cotter – Contact Centre Manager – UK Power Networks 

Project Management

Why Choose Business Systems?

  1. Largest team of WFO and call recording consultants in the UK 
  2. Successfully delivered projects for well-known names including Equiniti, UK Power Networks and Royal London 
  3. Customer feedback in a Gartner Survey with 91% of our customers giving us a 5/5- or 4/5-star rating 
  4. All our Project Managers are Prince II certified 
  5. 100 years combined experience of delivering enterprise scale voice recording, WEM and related projects 
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Our Other Services

Managed Services

Managed Services

We provide customers with a more hands-on approach to their workforce engagement technology, providing all the benefits of an on-site team, without the associated overheads.

Consultancy Services

Consultancy Services

Our consultancy services at Business Systems are designed to support organisations in their technology transformation journeys. We do not simply provide a software solution; we help our customers achieve their business goals.

Training

Training

We deliver training to your team, ensuring your organisations can maximise the value of their new or existing workforce optimisation or call recording system.

Global Support

Global Support

Exceptional mission-critical global call recording support, as well as support for our workforce engagement management and cloud communications solutions, 24/7, 365 days a year.

Professional Services

Professional Services

We deliver efficiency, ROI and scalability through diligent implementation and aftercare of our cloud communications, workforce engagement and compliance solutions.

Need Help?

Need Help?

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