Business Systems secures G-Cloud 13 listing for tenth year running  

The award will make it easier for public sector organisations to access Business Systems’ innovative solutions and expertise for a tenth year

London, September 12, 2022Leader in Enterprise Compliance and Customer Experience Solutions, Business Systems has announced their supplier status on the Crown Commercial Service’s (CCS) G-Cloud 13 framework for Cloud Software for the 10^th year running.   

Local and Central Government Customers can continue to access the framework and choose Cloud Software technologies such as: Workforce Optimisation, Cloud Contact Centre Platforms, Robotic Process Automation, Video Conferencing, Video Management, Digital Interviewing, Call Recording & Retrieval and Mobile Call Recording. 

Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. The framework ensures that providing services to government bodies is faster and cheaper than entering individual procurement contracts and is divided into three categories: cloud hosting; cloud software; and cloud support.  

“Enabling people to work smarter, not harder, makes a huge difference. A place on G-Cloud 13 makes it easy for public sector and third sector organisations to access our solutions, innovative technologies and expertise,” says Adam Kantor, CEO of Business Systems.

“Reduced budgets and, often under-resourced public and third sectors need to be able to do more with less. We already work closely with valued public sector customers and as a confirmed supplier in our tenth year we expect to continue to deliver value for money while supporting client journeys.”

G-Cloud 13 will go live on November 9 2022. Until then public sector and third sector organisations can continue to access Business Systems’ solutions through the G-Cloud 12 framework.

About Business Systems (UK) Ltd You’re in safe hands with Business Systems (“BSL”). For more than 30 years our client-centric experts have worked with partners and organisations to give them the solutions they need to enable digital transformation, deliver a fantastic Customer Experience (CX) while meeting regulatory requirements, remaining compliant while enabling digital transformation and growth.  

Sitting behind our solutions are a team of incredible people who not only live and breath technology, but are committed to delighting our clients with innovative solutions and exceptional service levels. 

With one of the largest Workforce Optimisation and CX teams in Europe, we remain unbiased in our representation of vendor technology combining our extensive expertise and experience of Contact centres and Compliance with technology, while also developing our own Self-Service, Chatbots, Natural Language IVR and Multilingual solutions.    

Between cloud-based contact centre, workforce management, communication recording and financial compliance our commitment is to guide clients through their journey of transformation and growth. 

Today the company ranks as one of the most experienced providers of professional services with expertise spanning systems design, project management, implementation and ongoing service delivery.  

About Crown Commercial Service (CCS) & G-Cloud 13 The CCS plays an important role helping the UK public sector save money when buying common goods and services. As the biggest public procurement organisation in the UK, they use their commercial expertise to help buyers in central government and across the public and third sector. 

G-Cloud 13 will replace G-Cloud 12 on November 9, 2022 and will continue to provide cloud hosting and software services, together with associated support services to the UK central government departments and all other public sector bodies. Fully EU compliant the service saves customers the time and money associated with conducting their own procurement exercise. 

Through the competitive tender process and regular benchmarking, the Crown Commercial Service (CCS) ensures customers have access to the most competitive deals.