The COVID-19 pandemic has profoundly affected the ways in which people live.
Between December 2020 and April 2021, we surveyed over 11,000 consumers to better understand how the COVID-19 pandemic affected their health, happiness, social and professional interactions.
The findings were that the connected customer experience is now more important than ever.
Download our report and find out how people’s feelings and expectations have changed over the course of the pandemic and what that means for how companies engage with their customers.
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