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Our Partners

We partner with trusted industry leading Enterprise Communication Solution Providers and Channel Partners to provide our customers with the best fit solution for their needs.

Providing Choice, Value & Independence

Business Systems partner with the leading Enterprise Communications Solutions providers, ensuring that we offer our customers choice, value, and independence.Our broad selection of partners specialise in one or more of our three core offerings – Cloud Communications, Monitoring & Compliance and Workforce Engagement Management (WEM).

Each partner we work with is among the best in their field, mirroring our passion of driving business transformation, and most importantly allowing us to recommend the best fit solution for customer needs.

NICE

NICE Systems provide interaction recording and workforce optimisation products and were introduced into the UK by Business Systems back in 1993.

Calabrio

Calabrio and Business Systems work together to deliver a fully integrated customer engagement suite to end customers. Together we provide solutions that match local needs.

Red Box

Red Box and Business Systems partner together to provide voice and data capture solutions which are easy to specify, install and manage.

Verint

Verint and Business Systems partner together to provide cloud, data, and customer engagement transformation solutions with large experience in emergency and financial services.

NICE inContact

NICE inContact and Business Systems partner together to provide the world’s leading cloud contact centre software – NICE inContact CXone.

TeleWare

TeleWare work with Business Systems to provide mobile voice recording and SMS recording for financial institutes to meet FCA compliance.

Recordsure

Recordsure and Business Systems work together to bring the latest digital interview recording technology. Designed to record, review, and analyse the conversations that matter.

Genesys

Business Systems are working with experienced CCaaS provider Genesys to offer their clients an all-in-one contact centre solution to connect channels through one seamless tool.

OPX

We work with Corporate Modelling to provide OPX, our Back-Office Optimisation solution designed to transform Middle and Back-Office operations.

Helping Businesses Thrive Through Our Channel Partners

As well as partnering with the leading Enterprise Communications Solutions providers, we also develop our own software, which is deployed globally across many Tier One Banks, Financial Services Organisations, Contact Centres and the Public Sector.

Our channel partners are our ambassadors and help push the boundaries of what is possible.

Market Communications

Market Communications are partnering with Business Systems to provide robust and legally compliant recording solutions to the financial trading floor environment.

Cloud9

Cloud9 Technologies are partnering with Business Systems to provide more robust and legally compliant cloud-based recording solutions for institutional trader customers.

ECS

ECS are partnering with Business Systems to help enterprise businesses digitally transform and adapt through agile ways of working and for cloud technologies to drive more meaningful innovation.

30 Years and Counting