Mirra II - BSL Group

Mirra II

Mirra II has been discontinued from the NICE product range, however Business Systems continues to provide support on a reasonable endeavours basis and can also provide a range of recommended Call Recording upgrade options to consider.

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Support and Recommended Upgrades for Mirra II

If you are still operating a Mirra II system, it’s important you are aware that support for this solution is becoming more and more limited as well as data extraction less of a possibility, due to its costly nature.

As an alternative, organisations should consider upgrading their Mirra II solution to popular Call Recording products such as Red Box, NICE or Verint.

If organisations have a number of aging voice recorders which they need to decommission whilst retaining their call recordings and extracting them, then they should also consider our powerful voice data consolidation portal – Wordwatch. Wordwatch is specifically designed to extract legacy call recordings and manage disjointed silos of data.

Wordwatch
Business Systems offers an independent and impartial approach to delivering Call Recording solutions. We partner with leading technology manufacturers such as NICE, Red Box, Calabrio and Verint.

Why Choose Business Systems?

  1. Largest and most experienced team of Call Recording engineers in the UK
  2. 24-hour service facility with a 365-day support capability
  3. Ability to deliver Call Recording solutions globally with global support
  4. Independent approach allows us to recommend the best fit Call Recording solution for customers requirements
  5. Over 30 years worth of experience in implementing and supporting Call Recording products
  6. Partnerships with leading Call Recording manufacturers including NICE, Red Box and Verint
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